Компании DreamHost Ñ Ð¼Ð¾Ð³Ñƒ проÑтить многое, даже их проблему Ñ Ð±Ð¸Ð»Ð»Ð¸Ð½Ð³Ð¾Ð¼, когда от них приходÑÑ‚ такие пиÑьма Ñ Ð¸Ð·Ð²Ð¸Ð½ÐµÐ½Ð¸Ñми:
Hi, […]!
Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY (it was all due to a fat finger)!
We’re really really realllly embarassed about this, but you have nothing to worry about. Please ignore any confusing billing messages you may have received recently; we’ve already removed all those bum future charges on your account (#338189) and fixed everything up.
Thank you very very much for your patience with this.. we PROMISE this won’t happen again. There’s no need to reply to this message unless of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!
Да и вообще их поддержка реагирует быÑтро и в целом вÑÑ‘ выглÑдит очень адекватно, молодцы!
I can forgive a lot to company DreamHost, even problem with the billing, when I receive such letters with apologies:
Hi, […]!
Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY (it was all due to a fat finger)!
We’re really really realllly embarassed about this, but you have nothing to worry about. Please ignore any confusing billing messages you may have received recently; we’ve already removed all those bum future charges on your account (#338189) and fixed everything up.
Thank you very very much for your patience with this.. we PROMISE this won’t happen again. There’s no need to reply to this message unless of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!
And their support has responded quickly and in general it looks very adequately, good job!